Communications With The Tenant

One of the most critical services that your property management expert in Northampton performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Northampton often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.