Communications With The Tenant

One of the primary duties that any property manager in Mount Vernon performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Mount Vernon often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.