Communications With The Tenant

One of the most important services that your property management professional in Mill Stream performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Mill Stream will often ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.