Communications With The Tenant

One of the primary duties that a property manager in Malvern_hill performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Malvern_hill often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.