Communications With The Tenant

One of the primary services that a property management professional in Landsdowne performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Landsdowne often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.