Communications With The Tenant

One of the primary duties that your property management expert in Kingstowne performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Kingstowne often ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.