Communications With The Tenant

One of the most important duties that a property manager in Kings Highway performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Kings Highway will often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.