Communications With The Tenant

One of the most critical duties that a property management expert in Kenwood Towers performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Kenwood Towers often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.