Communications With The Tenant

Handling interactions with a renter in Hollindale

One of the most critical duties that a property management professional in Hollindale performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Hollindale will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.