Communications With The Tenant

One of the primary duties that a property management professional in Heritage_hill_of_alexandria performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Heritage_hill_of_alexandria often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.