Communications With The Tenant

One of the most important services that your property manager in Fountains performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Fountains often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.