Communications With The Tenant

One of the primary duties that a property management professional in Florence_overlook performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Florence_overlook typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.