Communications With The Tenant

One of the primary services that a property manager in Exchange_at_van_dorn performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Exchange_at_van_dorn will often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.