Communications With The Tenant

One of the most important duties that your property management expert in Eisenhower Square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Eisenhower Square typically ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.