Communications With The Tenant

One of the important services that a property management professional in Duke_garden performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Duke_garden often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.