Communications With The Tenant

One of the most important services that your property management expert in Duke Street Square performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Duke Street Square typically ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.