Communications With The Tenant

One of the most important duties that your property manager in Colecroft performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Colecroft may ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.