Communications With The Tenant

One of the important duties that your property management professional in Church Square performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Church Square typically ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.