Communications With The Tenant

One of the most important services that a property management expert in Canterbury_square performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Canterbury_square will often ask to break rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.