Communications With The Tenant

One of the important services that a property management professional in Cameron Heights performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Cameron Heights will often ask to change rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.