Communications With The Tenant

One of the most critical duties that any property management professional in Burgundy_village performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Burgundy_village may ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.