Communications With The Tenant

One of the important duties that your property management professional in Brookland Estates performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Brookland Estates typically ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.