Communications With The Tenant

One of the most important duties that any property management expert in Birdie_may_mason performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Renters in Birdie_may_mason will often ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.