Communications With The Tenant

One of the important services that any property manager in Arch_hall performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Arch_hall will often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.