Communications With The Tenant

One of the most critical duties that any property manager in Wellington_commons performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Wellington_commons typically ask to break rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.