Communications With The Tenant

One of the most important duties that any property management professional in Pinecrest performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Tenants in Pinecrest typically ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.