Communications With The Tenant

One of the most critical duties that any property management professional in Alta_vista performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Alta_vista typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.