Communications With The Tenant

One of the most critical services that a property management expert in Round Hill performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Round Hill often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.