Communications With The Tenant

One of the most critical duties that a property management expert in No performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in No typically ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.