Communications With The Tenant

One of the most important services that any property manager in Lake Ridge Pointe performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Lake Ridge Pointe will often ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.