Communications With The Tenant

One of the most critical services that any property management professional in Ewells Mill Estates performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Tenants in Ewells Mill Estates often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.