Communications With The Tenant

One of the important duties that any property management professional in Beacon Hill performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Beacon Hill may ask to break rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.