Communications With The Tenant

One of the most critical duties that your property management professional in Piedmont performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Piedmont often ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.