Communications With The Tenant

One of the primary services that a property management professional in Riverview Estates performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Riverview Estates often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.