Communications With The Tenant

One of the most critical duties that your property management expert in Northwest performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Tenants in Northwest will often ask to break rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.