Communications With The Tenant

One of the most critical services that any property manager in Landmark Square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Landmark Square may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.