Communications With The Tenant

One of the important duties that your property manager in Wilson Estates performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Wilson Estates may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.