Communications With The Tenant

One of the important duties that your property management professional in Westbriar performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Westbriar may ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.