Communications With The Tenant

One of the primary services that a property management professional in Hunter Ridge performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Hunter Ridge typically ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.