Communications With The Tenant

One of the important duties that any property manager in Springfield Glen performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Springfield Glen typically ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.