Communications With The Tenant

One of the most critical services that your property manager in Beverly Forest performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Beverly Forest will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.