Communications With The Tenant

One of the most critical duties that any property management professional in Oak Park performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Oak Park often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.