Communications With The Tenant

One of the most critical duties that a property management professional in Devonshire performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Devonshire typically ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.