Communications With The Tenant

One of the primary duties that a property management expert in Bristol House performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Bristol House may ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.