Communications With The Tenant

One of the most critical services that any property management professional in Fairwinds performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Fairwinds may ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.