Communications With The Tenant

One of the primary duties that a property management expert in Westmoreland Place performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Westmoreland Place will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.