Communications With The Tenant

One of the most important services that a property management professional in Fairfax County performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Renters in Fairfax County will often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.