Communications With The Tenant

One of the primary services that any property management professional in Royal Ridge performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Royal Ridge may ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.