Communications With The Tenant

One of the important duties that a property manager in Ox Road Estates performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Ox Road Estates often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.