Communications With The Tenant

One of the most important duties that any property management professional in Gunston Square performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Gunston Square will often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.